FAQs

I want to buy a pair of your trousers - where should I measure my waist from?

We make all our trousers to order and use your natural waist measurement to do so. The best way to get your measurement is to run a tape measure around your waist in-line with your belly-button, make sure the tape is close to your skin but not too tight. All our trousers are cut with a high-waist and they will sit on/just below/just above this point so to get the measurement from this point helps you find your fit perfectly. Please don’t rely on what size trousers you may buy from other labels, or what size your jeans are.

What length do your trousers come in, or do they come unhemmed?

All our trousers come with an un-hemmed trouser leg. They are left long (34″ inch inside leg, once altered) so you are able to take them up to EXACTLY where you want to wear them, not where we think you should where them. We suggest what finishing is best suited to the trouser model on the product page, but feel free to wear them exactly how you want to wear them – they’re yours after all.

Im 6'4"/ 193cm or above, I struggle to find trousers or shirts that fit me. As you make to order, can you make the length longer on pieces?

For sure we can, send us an email and we can discuss how we can do this. Sometimes it’s a simple as extending the leg length, or making some adjustments to our pattern. Either way, we surely can work it out, speak then.

How long do pieces from your collection take to make?

We do hold some stock but the majority of the collection is made-to-order. On average you should allow 3-3.5 weeks for trousers and shirts. Our knitwear is made in Milan and ordered are placed on the 1st of every month (unless stated in the listing), they take 4/5 weeks to produce and arrive with us in the UK, once they are received they will be dispatched to you.

Where are the clothes made?

Our trousers, shirts,  tailoring and accessories are all made in London and our knitwear is made in Milan.

How do send your orders? Which courier/postal service do you use?

We use a variety of services to send our clothing. During checkout you are able to select from a UK Royal Mail Tracked and Signed service (2- 3 days in UK and 1-2 weeks internationally) OR DHL Express (1-2 days from dispatch in the UK and 2-3 days Internationally). If you have a time constraint of want to discuss receiving your order quicker please email us before ordering and we can discuss your options.

Where are you located?

London. Come if you haven’t been – it’s a great place!

I want to arrange a fitting at your (central-east) London studio, how should I do that?

Simply email us and we can arrange a time and date that will best suit for you to come in. At OpenPlan, we have all our trouser and shirt fabrics available to view, a size selection of our trousers and knit shirts for to find your fit with. Alongside a rail of vintage one-offs via Style and Classics and homewares, interior items by Odells Studios.

We hold on average a once a month Open day, so if you want to wait till then without booking an appointment keep an eye out on our instagram for dates.

The studio is located in Shoreditch, London, E1.