A large selection of our items are made-to-order – on these items we do not offer a refund/exchange option. It is essential that when measuring yourself or selecting a fabric/cut/shape/item that you are totally satisfied with your own choice. We are more than happy to give assistance and guidance during the selection process to help you make your selection. However, we cannot be held accountable if you select the wrong size/measured incorrectly, are not happy with the colour or selected cut of your item. We are totally committed to selling high-quality products and hope that you never find yourself in this position. For all other stock/non-M.T.O. items, please contact us if you would like to return the item(s). Once the issues have been resolved, please return the item within 14 days of arrival, unused and in the original undamaged packaging for a full refund excluding any postage paid for the initial delivery to you.
Please contact us via our Contact page if you have any other queries.