FAQ

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See here for all information on duties and taxes

We use DHL EXPRESS to deliver all of our orders. Once dispatched, you’ll receive an email that will notify you of dispatch and include your tracking number. It's fast and reliable

It depends on whether you've ordered something from our Made-to-Order collection or ready to wear range.

See here for the current Made-to-Order production timeline.

Ready to wear items will be shipped within a few working days.

For all changes or alteration queries, please get in touch with us via email (contact@scottfrasercollection.com) before placing your order. We will do our best to work with you to accommodate your request

If you are ordering from our Made-to-Order collection, then sure we can! Send us an email and we can discuss your requirements. Sometimes it’s a simple as extending the leg length, or it might involve making some adjustments to our pattern. Either way, we will do what we can to work it out for you.

Items from our ready-to-wear selection are not able to be altered.

The SFC Locale is based just off Brick Lane (London, E2).

Opening times (no appointment needed)

Fri - 12-7pm

Sat - 12-6pm

Sun - 12-5pm

Feel free to come by at any time, get measured for our collection, check our fabrics or pick up some of our ready to wear pieces.

Book in a 1-on-1 fitting here

A private fitting is best suited for someone looking to have a little more focused time and attention with them, perfect for a suit fitting.

You can book in via the link above with Scott or one of the team outside of our normal shop opening hours.

The Locale is located in Shoreditch, London, E2

We send a confirmation email for all orders. If you have not received a confirmation email, please check your junk/ spam folder

It depends on whether you've ordered something from our Made-to-Order collection or ready to wear range.

See here for the current Made-to-Order production timeline.

Ready to wear items will be shipped within a few working days.

Got more questions?